Refund Policy
  • Cancellation within 48 hours of scheduled departure will be subject to charges incurred or 50% of quoted price, whichever is greater.  
  • 24 hours prior to the scheduled departure time – Cancellation fee of 100% of the total amount of the charter.
  • Holiday Policy: Any trips spanning over holiday dates which are cancelled by the Customer are subject to the below scale of fees. Holiday dates are: January 1-3, July 3-5, President’s Day Weekend, Memorial Day weekend, Labor Day Weekend, Thanksgiving Week (Tuesday - Sunday), and December 20 – 31.
  • If the trip is cancelled at the customer’s request –
    • 14 days + before the scheduled departure date – Cancellation fee of 15% of the total amount of the charter or Costs incurred, whichever is greater.
    • 13 days to 5 days before the scheduled departure date – Cancellation fee of 25% of the total amount of the charter or costs incurred, whichever is greater.
    • 4 days to 1 day before the scheduled departure date – Cancellation fee of 50% of the total amount of the charter or costs incurred, whichever is greater.
    • 24 hours prior to the scheduled departure time – Cancellation fee of 100% of the total amount of the charter.
  • All cancellation fees may be waived for medical emergencies.

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